In QuickBooks online, is it possible to get more security event information such as the source IP address of a user log and what pages and/or reports a user downloaded or viewed? I'm investigating an unauthorized access event and the "Audit Log" is far to limited for my needs. I tried contacting QB support, but after many attempts and incomplete answers, I gave up. Do I need to subpoena the detailed security audit logs from Intuit, or is there protocol for requesting this data? I have already viewed the Gear > Audit Log, and this does not provide the detail I need for my investigation. I have tried to using the https://security.intuit.com portal; however, the does not appear to be a contact option for requesting this type of security log. In summary, I need to know how to request a detailed security log from Intuit that includes details about the source system, such as the IP address, browser type, etc. Thank you!
