I appreciate you sharing an update and detailed information, Molly. Black Friday deals are a fantastic opportunity, so let's ensure you don't miss it. I'll guide you through the steps to see how we can make this happen for you.
Before we proceed, can you please specify where you're trying to access the Black Friday deals? Are you using the QuickBooks mobile app or a mobile browser? Also, are you planning to use these deals with your Solopreneur account? With this information, I can offer you better solutions.
Please be aware that this offer is exclusively for newly created QuickBooks Online accounts. The error you encountered might be because you're using Solopreneur.
In the meantime, I recommend subscribing using your web browser. If the issue persists, I suggest following the troubleshooting steps provided by my colleague, KayePe.
For future reference, here are some helpful articles below that will assist you in managing your billing and subscription, including finding out your renewal date:
Using your web browser to subscribe is a practical workaround to help you successfully secure the Black Friday deal. Return to this thread if you need further assistance or encounter more challenges.
