Abi Thomas
Level 1

Unable to reregister QuickBooks Pro 2014 UK Edition in my new laptop

I purchased QuickBooks Pro 2014 UK desktop version in 2014, and it was originally installed on a laptop running Windows 8.

I have now installed the same QuickBooks software on my new laptop, which runs Windows 11 Home.

 

Solved
EduardA
QuickBooks Team

Account management

We totally get how important it is for you to have your QuickBooks Desktop installed to your new laptop, Abi. Your version, QBDT 2014, is only compatible with Windows 7 and 8, and running it on Windows 11 will result in compatibility issues. 

 

Aside from this, we stopped the service of QuickBooks Desktop UK as of June 30, 2023. With this, we're unable to register it anymore.

 

If you want to use your company file, we recommend moving to QuickBooks Online (QBO) since we've partnered with Movemybooks to seamlessly convert your data to online. This ensures that you can access your files and continue running your business smoothly. 

 

For more details, you can refer to What led to QuickBooks Desktop being discontinued? section in the QuickBooks Desktop discontinuation support article. If you're interested to switch to QBO, guidance can be found in the same article under the Move to QuickBooks Online section.

 

Additionally, to facilitate your initiation into QBO, we're pleased to provide you with a useful resource titled Get started with QuickBooks Online.

 

Should you need any more help or if you'd like assistance with transitioning to QBO, please feel free to reach out. We're here to help.

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Chrea
Level 6

Account management

@Abi Thomas 

Where is your company located? US, UK or another country?

Abi Thomas
Level 1
Chrea
Level 6

Account management

They have discontinued QB Desktop UK version. You may have 2 options

1. Use the trial version of QB Desktop 2021 to access your data for good.

2. Convert your data to QB Online UAE version. You can purchase a 3rd party service to convert your data.