QuickBooks Team
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Re: Downloading HSBC credit card transactions

I want to make sure your online banking issue will be taken care of, @saul2.

 

I'm not able to tell where the error is coming from. Rest assured, we are partnering with HSBC to dig deeper into finding the root cause of this issue.

 

We want the bank enrollment process to be convenient and time-efficient for you since you have transactions for more than 90 days. Please know that I'm listening to you and your experience in QuickBooks. 

 

If you haven't contacted us yet to have your company to the list of affected users, I'd suggest you to do so. You can get our most up-to-date contact information on the QuickBooks Online section through this link: Contact QuickBooks

 

We thank you for your patience. I'll let you know as soon as I receive any updates, @saul2. Take care always.