Ryan_M
Moderator

Banking

Hi @motheroffire,

 

This error is referring to the bank account used to connect your online bank. You can only have one connection to a bank account in QuickBooks, so you will need to select a new or different account.

 

This means that the bank account in question is already connected to a different bank feed. You can either create a new bank account or choose another one already available in your QuickBooks Online company.

 

You can refer to the image below as an example:

 

 

 

If your bank accounts are set up with a parent and sub-accounts, you can refer to this article for the steps on how to set it up: About bank or credit card sub-account setup.

 

Let me know if you have other questions by posting a comment below. I'll get back to you.