I am having severe difficulty reaching someone to speak to regarding a problem at Green Dot Bank. I have tried:
1. the telephone number on the back of the Green Dot Card - The answering system asks me to enter the card number, but when I do, it does not "recognize" the card.
2. I have tried emailing them and got a response - that they would call me back in a business day. They called but when I took the call, it was dropped. This has happened twice. The are indicating that I am the one dropping the call. I assure you that I need to speak to them and would not drop the call.
3. A supervisor was supposed to call me within 48 hours and I have not received a call after 4 days.
4. I just tried calling the supervisor's telephone number and the voicemail indicated they were not available.
Any help you can give me would be greatly appreciated.
