Banking

I understand the urgency of getting this banking issue fixed, Ybowersox.

We appreciate you for performing some troubleshooting steps to resolve the banking error message. May I know what specific bank you're having this issue with? This helps me better isolate the problem and check our records if there's an investigation.

Since everything looks good on your bank's end, we can go back to QuickBooks and manually download your transactions again:

1. Go to the Banking menu and select the Banking tab.
2. Click the Update button.

For more details about this process, please visit this article: What to do if you get a bank error or can't download transactions in QuickBooks Online. If the problem persists, I recommend reaching out to our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. To reach them, follow the steps below:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

For more details and support hours open this article: QuickBooks Online Support. In the meantime, we can manually upload your transactions into QuickBooks Online as a workaround. I'll show you how:

1. From the left pane, go to Banking or Transactions.
2. Press Upload transactions.
3. Select Drag and drop or select files and choose the file you downloaded from your bank. Then select Continue.
4. In the QuickBooks account ▼ dropdown, select the account you want to upload the transactions. Then select Continue.
5. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then select Continue.
6. Choose the transactions you would like to import. Then click Continue.
7. Hit Yes and when you accept your transactions, press Done.

I'll share this article with you if you want to know more about uploading your transactions manually: Manually upload transactions into QuickBooks Online. For future reference, here are some handy resources to help you supervise your transactions:

• Fix bank upload errors in QuickBooks Online
• Categorize and match online bank transactions in QuickBooks Online

Keep me posted if you have questions or concerns about managing your bank transactions. I'll be around for you. Take care always!