Hello there, tcr4ever39. I'm here to add further insights regarding the totals of your sub-accounts and main checking account.
I want to add to what my colleague said: the totals of sub-accounts may not match the total balance of the parent account.
The variance you're getting could be due to transactions recorded only on the main account but not under the sub-accounts. To confirm, open your main account(mother account) and sub-account registers and compare. This way, you could see what specific transaction matched the amount of the variance.
Since all the balances of your sub-accounts are correct, there may be transactions recorded in the parent account. I recommend reviewing it by accessing the General Use Checking account View register. Here's how:
- Go to the Transactions menu and select Chart of Accounts
- Choose the parent account. Then, click View Register
- Check if there are other transactions recorded in the main account that add up the balance
You can also use the Audit log feature in QuickBooks Online (QBO) to see if someone entered additional transactions or made any changes to your books.
To learn what to do if QuickBooks Online doesn't match your bank statement at the end of a reconciliation, check out this article: Fix issues at the end of a reconciliation in QuickBooks Online
Please let me know if you have further questions regarding your account balances. I'd be happy to help. Stay safe!
