123sp
Level 1

Bank of Hawaii and QB not connecting for over a month

Anyone else having problems with Bank of Hawaii connecting to Quickbooks?  Our won't connect for over a month now.  I have contacted support 3 times.  Done all the screen sharing, and troubleshooting tips, and all 3 times told yes we are aware of it and it is being escalated to being fixed.  That I am not the only one.  But I have never received an update.  I contacted and was on the phone with support for over an hour again a few days ago, and exact same thing.   How much longer until we can access?   How do I know for sure this is being worked on and not over looked when it has been a month with no email updates about it.  Anyone else?  Please help.  Thank you!