Hello, @bahamabreeze.
Let me share some information on how you can make sure that your connected bank account has the accurate information.
First, we've received reports from our customers about the errors they've received in importing iif file to QuickBooks. As of this time, our Product Engineers are currently investigating and working on an immediate fix.
On the other hand, let's first disconnect your connected bank account. Here's how:
- Go to Lists.
- Select Chart of Accounts.
- Right-click the account you want to deactivate. Then select Edit Account.
- Go to the Bank Settings tab.
- Choose Deactivate all online services and then OK to confirm.
- Select Save & Close.
Once completed, let's start to verify and rebuild your QuickBooks. This will isolate the issue for a possible data damage.
To Verify:
- Click File at the top menu.
- Go to Utilities.
- Select Verify.
To Rebuild:
- Click File at the top menu.
- Go to Utilities.
- Select Rebuild.
For your reference, here is an article that can help you further with running verify/rebuild in QuickBooks Desktop: Resolve data damage on your company file.
Once completed, you can reconnect the account to QuickBooks.
Swing by here if you have other questions. I'm always here to help.
