In QB 2019, I've been using a Chase credit card for years. No issues doing direct connect and entering charges that way. A couple months ago, the direct connect failed for an unknown reason and now the account in QB is stuck. It keeps saying the last connection attempt failed, do you want to try again. I enter the password (it has not changed and I can log onto the Chase website with it just fine) and the dialog box goes away, but nothing ever happens after that. IT says I can't disable feeds or do anything with the account until it completes that failed attempt, so I'm stuck.
Is there a way to reset the account in QB or something? Disable/reenable the bank feed for it without completing the communication it's stuck on?
