Tori B
QuickBooks Team

Banking

Hey there, @lhudgins.

 

Thanks for following the thread and sharing your concerns with us. 

 

At this time, there's not a warning for the customers when accidentally paying twice. However, I think this would be the perfect opportunity to send feedback to our Product Development Team, so I went ahead and submitted that for you. This way, our developers can review the suggestion and consider it for a future update. 

 

I also wanted to share with you our guide for understanding refunds to customers below. 

 

Please let me know if you have any questions or concerns. Take care!