Banking

Hello there, @nolanhiggins-hig. I'm here to help you resolve the reconciliation issue in QuickBooks Online (QBO).

To start, you can sort transactions by Amount. Doing this will help find the discrepancy. Here's how:

1. On the Reconcile page.
2. Double-click the Deposit column and Payment column.

From there, compare the transactions shown in your bank statement. And if the discrepancy amount won't match up on the Reconcile page. There may be missing transactions or an incorrect opening or ending balance.

To ensure the beginning balance of the reconciliation is correct, please follow the steps below:

1. On the Reconcile page, click the Edit info button.
2. In the Edit the information from your statement screens, verify that the Ending balance and Ending date information matches the information from your statement.
3. Make any necessary changes to the Ending balance and Ending date.
4. Click Save.

To know more about reconciliation in QuickBooks Online, check these out:

• Learn the reconcile workflow in QuickBooks
• Fix issues for accounts you've reconciled in the past in QuickBooks Online
• Fix issues the first time you reconcile an account in QuickBooks Online
• Undo or remove transactions from reconciliations in QuickBooks Online

Please let me know how this works. I want to make sure this gets resolved for you. I'm always here to lend a helping hand.