Greetings,@TaraLUV.
Thanks for joining in on this thread.
This isn't the impression we want to leave you with. If none of the work arounds are fixing the problem, I recommend getting in touch with our Customer Support Team so they can review your account further. Here's how:
- Go to the Help icon in the top right-hand corner.
- Tap the Contact Us button/hyperlink.
- Give a brief description and hit Let's talk.
- Scroll down and pick to get a callback.
It's that easy!
Come back and let us know how it goes. Have a wonderful day!
