Banking
I know this hasn't been an easy process for you, jschwartz20. Allow me to share additional details to ensure you're able to get back to business seamlessly.
With QuickBooks Desktop (QBDT), there are instances when you need to re-brand or reset an account tied to your bank feeds. Doing this will help us narrow down and troubleshoot issues with this unusual error.
Before doing additional troubleshooting steps, you'll need to secure a backup copy of your company file before performing them.
Once ready, let us now perform re-branding of your online banking files. You'll need manually update the Financial Institutions list in your account. To do that:
1. Find the fidir.txt file on Windows 10 or 8.
2. Right-click fidir.txt and select Rename.
3. Change .txt to .old and click outside the field to save the name change. Then, select your QuickBooks version to get the latest file.
4. Save the file to your desktop and then Save.
5. On the desktop, right-click the fidir.txt file, and select Copy.
6. Right-click Start, select File Explorer, then This PC.
7. Open the filist folder.
8. Right-click anywhere in the folder, then paste.
9. Close and reopen QuickBooks.
If the same thing happens, you can check out for possible issues by resetting your account for online access.
Here's how:
1. Deactivate Bank Feeds for an account
2. Create a new bank account.
a. From the Lists menu, select Chart of Accounts.
b. In the Chart of Accounts window, right-click anywhere and click New.
c. Select Bank for the Account Type.
d. In the Account Name field, enter the name of the bank.
e. Select Save & Close.
3. Merge the two accounts by renaming the old account with the name of the new account.
a. Right-click the old account, then select Edit.
b. In the Account Name field, type the name of the new account.
c. Select YES when you get the Merge warning dialog box.
4. Set up the merged account for Bank Feeds.
If you're experiencing the same issue, you can follow the steps in Solution 3 from this article: Re-brand or reset accounts for Bank Feeds access.
Moreover, if the transactions are downloaded in the new file, you can fix data issues on your company file.
We're looking forward to hearing more from you. If you have additional questions about troubleshooting your bank feeds, don't hesitate to add a comment below. Keep safe and have a good one.
