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Banking
Hi there, RevereAccountant.
We currently have an ongoing investigation about the connectivity of Lowe's commercial credit card to QBO. Rest assured that our engineers are doing their best to fix this.
I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
You can also refer to this article to fix specific banking errors: What to do if bank transactions won’t download or there's a bank error.
Moreover, you can check with your bank about other ways to download your transactions with QuickBooks. You can check these articles for more details:
- How To Import Bank Transactions Using Excel CSV Files
- Match and Categorize your Downloaded Bank Transactions
Keep in touch if you have other concerns connecting your account with QuickBooks. I'll get back to you right away to assist you. Stay safe and healthy.