astepabove
Level 1

Gross pay figured incorrectly

I am having the same issue with my QB Pro Plus 2022. Been using QB for over 15 years and never had this problem before. Some (not all) employees gross pay is off by .04-.05 cents on their paycheck. The next week, it might be different employees whose paychecks are off. There is no rhyme or reason that I can see- they might be overpaid or underpaid. Is there a glitch in the system? I have reached out to my accounting firm, and they don't know. I had a 3-hour phone call with Quick Books, and they couldn't fix it. They told me to email their online support and expect them to get back with me in 3-5 business days. I own a second company on a different QB license (QB Premier) and different location- same thing is happening with their payroll. I need help!!