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Employees and payroll
Thanks for following this thread, @999joy.
Deleting your paychecks from the second quarter for QuickBooks Online Payroll can be achieved with the help of our Payroll Support Team. This procedure requires company information which our representative needs to pull up your QuickBooks account in a secure environment. In this instance, I recommend contacting them so one of our agents can look closer and correct your prior data.
Here's how you can reach us:
- Go to the Help menu at the upper right.
- Go to the Search tab and hit Contact Us.
- Enter your concern: Payroll Correction.
- Click Continue.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our support hours information. Click on the QuickBooks Online Payroll drop-down to see our updated support schedule: Support hours and types.
Since you're working with payroll, this article may be helpful later: Delete or void employee paychecks. It covers the information on when is the exact time and situation to void or delete payroll checks in the system.
The Community is always open if you have other questions while working with payroll. I'll be around to help. Stay safe, and more power to your business!