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Intuit

Delete or void employee paychecks

Learn when and how to fix an employee paycheck. You can cancel, delete or void payroll paycheck or direct deposit payments after they're submitted.

Need to make changes to a paycheck or stop direct deposit? Follow steps in this article if you:

  • Created a duplicate paycheck
  • Entered the wrong info on a paycheck (such as hours, deductions, additions, or paycheck or pay period dates)
  • Incorrect gross or net pay
  • Wrong work locations

Need to void a contractor payment? See Cancel or delete contractor direct deposit payments after they're sent.

Should I delete or void a paycheck?

Depending on your processing time, and payroll service, QuickBooks may allow you to either delete or void a paycheck.

  • Delete a paycheck: This removes the transaction from your payroll. You can do this if the paycheck hasn't been processed yet.
  • Void a paycheck: This changes your paycheck records and updates the paycheck dollar amount to zero. You may need to make adjustments to balance your books. This does not stop a direct deposit from processing and does not return funds to you.

How to delete or void a paycheck

Choose your payroll service below for direct deposit processing deadlines and steps on how to delete your direct deposit paychecks.

Note: Don't know which payroll service you're using? Find out which payroll service you have.

Attempt to delete or void the paycheck

You may be able to delete or void the paycheck.

  1. Select Payroll, then select Employees.
  2. Select Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void, then select Delete or Void.
  4. Select Yes.

If you are unable to delete or void, you'll see a message explaining why. Contact us to connect to a payroll expert to void the paycheck.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

Attempt to delete the paycheck

You may be able to delete the paycheck.

  1. Select Payroll, then select Employees.
  2. Select Paycheck list.
  3. Select the paycheck(s) you'd like to delete or void, then select Delete.
  4. Select Yes.

If you are unable to delete, you'll see a message explaining why. Contact us to connect to a payroll expert to void the paycheck.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

Depending on your processing time, you may be able to delete the paycheck.

  1. Select Payroll, then select Employees.
  2. Select Paycheck list.
  3. Select the check(s) you'd like to delete.
  4. Delete or void the paycheck:
    1. Delete: This option appears if the direct deposit has not been processed yet or the paycheck is not a direct deposit.
    2. Void: This option appears if you indicate that the check has been cashed.
  5. Select the I understand that this action cannot be undone checkbox.
  6. Select Delete Paycheck or Void Paycheck to confirm action.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

Step 1: Attempt to delete the paycheck
If you haven’t sent the paycheck to the payroll service, you can delete the paycheck.

  1. Select the Banking menu, then select Use Register.
  2. Select and open the check in question.
  3. At the top of the paycheck, choose Delete.
  4. In the pop-up box, enter OK.

Step 2: If you are unable to delete the paycheck

If you have sent payroll to QuickBooks, you can void the paycheck. However, depending on your processing time, the debit from your bank account for payroll taxes and direct deposit may not be stopped.

Important: If you are voiding in a prior quarter/year amendments will be required. If you have QuickBooks Desktop Payroll Assisted, contact us for help.

Void and send employee direct deposit paycheck

Step 1: Void direct deposit paychecks

  1. Select the Employees menu, then select Edit/Void Paychecks.
  2. Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
  3. Select the check-in question, and select Void.
  4. In the pop-up box, enter YES and select Void.
  5. Select the checkbox to agree to the terms and conditions of voiding the paycheck.

Repeat steps 1- 5 as necessary to include all checks that need to be voided.

Step 2: Send the voided paychecks

  1. Select the Employees menu, then select Send Payroll Data.
  2. Select Send. You won't see any direct deposit checks to send, but this lets our system know to cancel the paychecks.
  3. Enter your payroll PIN, then select OK.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

Depending on your processing time, you may be able to delete the paycheck.

  1. Go to Payday, then select Paycheck List.
  2. Select the paychecks you want to delete.
  3. Select Delete, then OK to confirm deletion.
    • If you used a paper check, you have the option to delete it.
    • If you used a paper check but it's not the most recent one or a direct deposit check, the system will not allow you to delete it. Contact us to void the paycheck. Go to the (?) Help section in your product and select Contact Us to connect to a payroll expert.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

Step 1: Attempt to delete the paycheck

Depending on your processing time of your payroll service, you may be able to delete the paycheck.

  1. From the Home tab, under Related Activities, select View Paycheck List.
  2. Select the paychecks you’d like to delete, then select Delete.

Step 2: If you are unable to delete the paycheck

Contact us to connect to a payroll expert to void the paycheck.

Need to create a new paycheck? Follow the steps in How do I create a paycheck for an employee?

What happens next?

If the deadline to cancel the payments passed, your workers will receive the money in their bank accounts on the pay date. You can void the payments and collect the money back from your employee or contractor. If this is not possible, you may qualify to request a direct deposit reversal.

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