Hi JenG,
I understand that you're concerned about the rate being entered as a dollar amount instead of a percentage. I'm going to let you contact our QBOP Payroll Support team about this matter so they can use more tools to check this further. They are available on weekdays from 6 AM to 6 PM PT.
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Chat Channels:
Feel free to post back if you have other questions in mind. Take care and have a good one.
