We've had QB payroll for years and have all our new staff submit their information through Workforce. Suddenly last week, our two new employees cannot fill out their information to get on payroll. They are getting an error message:
"We can't get your info"
"Your employer isn't connected to Quickbooks Payroll. Contact them to access your paycheck."
We're using the same button in Quickbooks to sent the invitation. They're using the email address they supplied me to log in. How can I fix this?
