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Employees and payroll
RE: I understand how crucial it is for you to be able to accurately adjust your W-2 forms in QuickBooks Online (QBO).... You can modify your W-2 form in QuickBooks Desktop (QBDT) but not in QuickBooks Online (QBO),
Do you realize how nonsensical that non-helpful that is?
RE: QBDT is installed locally and equipped with extensive payroll and tax management features, enabling direct modifications to W-2 forms. Conversely, QBO operates as a cloud-based application and might have certain restrictions or alternate procedures for managing tax forms.
That complete nonsense. There is no reason why a cloud-based app needs to be different than a desktop one for this case.
Also, "might" have certain restrictions? Come on! Just say it: QuickBooks Online is missing tons of features and functionality compared to QuickBooks Desktop. It is in no way a reasonable replacement for QuickBooks Desktop. If any QB Online major area is the weakest compared to Desktop, it's Payroll, which is a far cry from Desktop payroll.
RE: You can still make changes to your W-2 forms... if automated taxes and forms are turned off, you must manually generate and file a W-2c and W-3 form directly with the Social Security Administration.
You're suggesting that the customer file incorrect W-2 forms on purpose and then file W-2c's manually to fix them? That is abjectly absurd. You, an Intuit agent, are telling the customer to knowingly file incorrect W-2's because of lame QuickBooks Online limitations. You do know that quite likely an illegal thing to do, right?
RE: Lastly, QuickBooks Online also offers the convenient feature of allowing you to print your W-2 forms directly from the platform.
Uh... so does Desktop. And it's not at all convenient if the W-2's are wrong because lame QB Online doesn't let the paying customer fix them when they're wrong. What garbage!