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Employees and payroll
I appreciate checking in with the state regarding the updates for the unemployment quarterly W2 forms, @tonya74. Let's work through some troubleshooting steps together to help resolve the printing error.
To begin, please ensure you have the latest updates for QuickBooks Desktop (QBDT). QuickBooks periodically releases improvements that often include fixes for tax form issues.
Have you already tried using the QuickBooks Tool Hub to resolve the error? The Tool Hub can assist you in completing your state unemployment quarterly W2s and helps fix common errors. For the best experience, it's recommended to use the Tool Hub on Windows 10, 64-bit.
Here’s how to get started:
- Close your QBDT.
- Download the latest version (1.6.0.8) of the QuickBooks Tool Hub and save it in a convenient location.
- Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install it, agreeing to the terms and conditions.
- Once installed, access the Tool Hub by double-clicking its icon on your Windows desktop.
- Once the program opens, select Program Problems.
- Click Quick Fix my Program.
- Launch QBDT and open your data file.
You can also check out this article for more information: Fix Common Problems and Errors With the QuickBooks Desktop Tool Hub.
If the issue persists, I recommend contacting our QBDT Support team for further assistance in isolating the problem. Our representatives have the tools and expertise to thoroughly investigate this error and can create a support ticket if necessary. For detailed information about their availability, please visit this article: Customer Care Support.
Additionally, we offer resources on tax forms, withholdings, and other payroll-related topics, including how to file a corrected Federal Form 941 and 940 and access state agency websites for payroll in QBDT.
Feel free to update me on your progress, @tonya74, or if you have any further questions about printing payroll forms, tax filings, or any other payroll-related tasks in QBDT. I'm here to help, along with the Community team, whenever you need support.