To access QuickBooks Workforce, you'll need an invitation from your employer, Tim.
After your employer sends the invitation, you'll receive an email from do_not_reply@intuit.com with their name in the subject line and a link to set up your account. Then, create a new account or log in with an existing Intuit Account. If you don't see the email, check your spam folder or confirm your email address with your employer. Click Accept Invite to proceed.
After accepting the invitation, go to workforce.intuit.com or the QuickBooks Workforce mobile app to finish the setup of your account for payroll and/or time tracking.
Once set up, you can update your information (if enabled by your employer), opt out of receiving a mailed copy of your W-2, and access your pay stubs and W-2s online. For more information, refer to this guide: Invite your employees to see pay stubs, W-2s, and more.
Ensure you have the latest version of the QuickBooks app and that your device's operating system is up to date.
If you're looking forward to talking to our live support team, follow these steps to contact them:
- Click the Help menu.
- Select QuickBooks Desktop Help/Contact Us.
- Enter a brief description of your concern, and select Continue.
- Sign in to your Intuit Account, and select Continue.
- Select Chat with us or Have us call you.
Our live support team is available Monday to Friday, 6 AM–6 PM PT for Plus (Mac, Pro, Premier) users and 24/7 for Enterprise users.
For help with forgotten usernames, passwords, or updating account information, here are some useful resources:
If you need further assistance managing your employee's status or have any other questions about QuickBooks, feel free to reach out. We are here to help!
