Thanks for getting involved with this thread, PB12345. I appreciate the screenshot you provided.
Since you've already set everything up like KayePe's post covers, but are still seeing a balance in your liabilities, you'll want to start by identifying what's causing the balance in that account. Once you know the cause of a balance, you can review your options for correcting it if it's incorrect.
Here's how to review an account and its records:
- In the top menu bar, go to Company, Lists, then Chart of Accounts.
- Find your liabilities account and access it.
- Review its records to identify which ones are causing the balance you're seeing.
If you need assistance identifying the cause of a balance in a particular account, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
I've also included a detailed resource about working with the Chart of Accounts screen which may come in handy moving forward: View & Manage your Chart of accounts
Please don't hesitate to send a reply if there's any questions. Have a great Thursday!
