Hello, CM13.
I'd be glad to help point you in the right direction concerning payroll information not showing on the pay stub.
For now, the most recent update that I have is that our engineering banking team is actively working to determine why the payroll information is not showing on the pay stub We are still investigating this unexpected behavior.
As much as I’d like to add you in the list of affected users, the Community space is a peer-to-peer forum, I don't want your account information displayed here for security reasons.
It would be best if you reach out to our QuickBooks Support who can review the details and make sure that you'll be provided with the right resolution. That way, our engineers can send you updates via email when they are available.
To reach us, please follow these steps:
- Within your QuickBooks Desktop, click Help at the top menu bar.
- Click Contact us.
- To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
- We’ll provide you a few options. You choose which one is best for you.
You can get more details in this article about QuickBooks Workforce: QuickBooks Workforce: Access your paychecks and W-2’s online.
I'll be here in the Community, is you need more help with pay stubs. Have a nice day.
