Hello again, mbutts4901.
I appreciate you reaching out to our phone support and I'm taking note of the feedback regarding your experience. We’re receiving high call volume, so hold times may be increased. Now that you’re in the Community, I’ll do everything in my power to help fix or resolve the issue you have.
If you have Canadian employees, for you to enter their address, you may want to use QuickBooks Online Payroll or QuickBooks Desktop specific for Canada region.
You can test out our product for 30 days to help you decide which product suits your needs. Here are some useful links:
If you need anything else, you can leave a comment below. I'm here for you. Take care.
