Thanks for letting us know in advanced that you're using Full Service Payroll, cas_bkkg.
Payroll adjustments and corrections for Assisted and Full Service plans will be done by our Payroll Support Team. This is because tax forms are automatically filed by Intuit and we have to record and account all adjustments made to your payroll record.
Please give them a call so they can verify your account and help you create the corrections. Here's how to reach out to them:
- Go the Help menu and select QuickBooks Desktop Help.
- Click Contact Us.
- Let them know that you need make to make adjustments in your payroll records.
- Click Continue, then select if you want to schedule a callback.
A dedicated Chat Support Team for Assisted Payroll can also be accessed through this link: https://help.quickbooks.intuit.com/prechats/offerings/Messaging-Assisted-Payroll/23063/view.
Lastly, check out this article on how you can view or print a copy of the tax forms that were filed for you: How to view or print filed tax copies in the Payroll Tax Center.
Don't hesitate to reach out to reach out to us again if you have other questions.
