Employees and payroll

Thank you for getting back, @Andrea61.

Yes, once you open QuickBooks, this error happens when the QWCLOG.TXT file used by the Web Connector program becomes damaged or inaccessible. The connector is used to connect some web-based programs to QuickBooks.

If you haven't linked QuickBooks to any third-party programs, you can fix the error by removing the Web Connector from the Startup menu. Let me guide you on how.

1. Log in as a Windows administrator.
2. Go to C:\ProgramData\ Microsoft\Windows\Start Menu\Programs\Startup.
3. Delete the QuickBooks Web Connector.
4. Restart the computer and open QuickBooks.

If there's a connected application, you can rename the QWCLOG.TXT file to resolve the error.

1. Close completely out of QuickBooks and Web Connector.
2. Go to: C:\ProgramData\Intuit\QBWebConnector\log.
3. Rename the QWCLOG.TXT to QWCLOGOLD.TXT.
4. Reopen Web Connector.
5. Restart the computer, then open QuickBooks and login to your third-party application.

Once done, try creating a dummy paycheck and see the deductions from there.

If paycheck still doesn't calculate taxes correctly, please make sure your payroll item is set up accurately. For your guide, you can check out these articles:

• Payroll items on a paycheck are not calculating or are calculating incorrectly
• QuickBooks Desktop calculates wages and/or payroll taxes incorrectly

Please feel free to add a comment below if you have any other questions. I'm always here to help. Have a great day!