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QuickBooks Desktop calculates wages and/or payroll taxes incorrectly


QuickBooks Desktop is calculating percent (%) based taxes such as Federal Unemployment (FUTA), Social Security, Medicare, State Unemployment Insurance (SUI) and State Disability Insurance (SDI) incorrectly. These tax amounts may appear on paycheck as:

  • Tax amount shows $0.00.
  • Tax amount collected is wrong (over or under collected).
  • Tax item does not show at all on paycheck.
  • Tax amount continues to collect after annual limit has been reached.

This is a general troubleshooting article that will help you determine the source of payroll tax calculation errors and provide steps on how to fix these errors



  • If you have QuickBooks Desktop Payroll Assisted and you need to make correction on payroll taxes that Intuit files for you, call 1-888-712-9702 for support.
  • Make sure to download most recent QuickBooks Desktop software release and Tax Table updates before creating any new paychecks in QuickBooks Desktop.

Payroll Wage and Tax calculations are derived from the payroll data and transactions you entered in QuickBooks Desktop. To ensure accurate calculation of wages and tax amounts, your employees and payroll items should be set up correctly.

It is a recommended practice to run payroll reports on regular basis to review your employee(s)' payroll data so you can catch mistakes before the tax filing season.

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