Kurt_M
QuickBooks Team

Employees and payroll

Thanks for posting this here in the Community, @galen95959. Allow me to help you with your concern.

 

When a user has issues with QBO that appear to be browser-related, we recommend clearing their cache. Temporary internet files speed up loading, but too many can slow things down.

 

To perform the browser troubleshooting, these are the steps:

  1.  Restart your browser.
  2. Use other browser like Incognito.
  3. Clear your browser’s cache and browsing history.

 

You can also use other compatible browsers.

 

Always know that you are welcome to post here again if you have any QuickBooks related questions. It’ll be my pleasure to help you sort those out. Keep safe!