Thanks for letting us know about your experience, @sbratlanta. I understand the urgency to get your PIN so you can file and pay your taxes online.
This issue can only be resolved by contacting the EFTPS support team. They are the only ones who can resend your PIN by U.S. Mail.
For more insights, read through this article: Enroll in Electronic Federal Tax Payment System (EFTPS).
Feel free to visit and post again if you have follow-up questions or additional concerns. I'm always around to help.
