GoodScout
Level 3

Employees and payroll

I feel your pain. Truly. You're correct that our situations are identical. And it's based on the failure of Intuit to come up with an acceptable porting strategy to allow those customers it recruited with its Quickbooks Desktop (a great product) and then Intuit Payroll (which was a good product) and later Quickbooks OBO Payroll (which was a somewhat less good product) to easily convert from a QBDT/OBO-Online setup to a full QBO setup - which is what it's pushing all its customers to do in the first place

 

It's common in companies to make it difficult or impossible for customers to make a change that the company doesn't want you to make. It takes a rare company of exceptional ineptitude to mess things up when you're actually doing what they want, and buying the products they want! 

 

It should come as no surprise to anyone following this thread that I tried to follow the two suggestions about exporting my QBO Payroll data into an IIF file, and this proved impossible to do, because the Export settings and functions described do not even appear on my QBO Online website pages. 

 

Absent any additional help on this site in the next few hours, I'll try tomorrow to sort this out again. I manually input ALL of my March payroll data into QBDT - every single tax account - an effort that took 3 hours when it used to just take a click. I have two April payrolls so far I'm going to try and see if QB CS can help me solve so I don't have to keep inputting everything manually - because at that point there's no point using any Quickbooks product. 

 

Ah well, another day looms.