Hey there, @celestew210.
I appreciate you coming back and letting us know more details about your issue.
Since my colleague's steps didn't work for you, I suggest contacting our Customer Support Team so they can review your account with you. Here's how:
- Go to the Help icon in the top right-hand corner.
- Click the Contact Us button.
- Give a brief description of the problem and hit Let's talk.
- Scroll down and pick to Get a callback.
It's that easy!
Keep us updated on how the call goes. It's my priority that you're able to do payroll reimbursements. Take care!
