Hello, sorry , I missed your post. It could be that the antivirus has removed Profile. Try to download the software  from the website, and run gpsetup.exe once downloaded

I'm having the exact same issue. I do not see it resolved here. We're you able to resolve it?

if all you see is the splash screen, which operating system are you on and was there a windows pdate just before?

I disabled Windows Defender SmartScreen and that solved it

I have same issue.

I even reinstalled Program. Turned Off windows Defender (which btw is Not recommended) and still Will NOT open.!!

Program will start and then just disappear.

Can you try to archive your settingsÉ and see if it helps?  https://profile.intuit.ca/support/en-ca/help-article/manage-users/unable-load-profile-options-error-...

didn't do anything.

I have Windows 11, and after last updated in August 2023 can NOT open Profile.  After trying everything and anything, i had to Reinstall Windows, BUT keeping OFF of all new updates..  I know this is just temporarily fix  because I will not be able to hold rest of the updates for ever.  Soo, Can you PLEEEASE fix Profile , so it will work properly.

We’re aware of a Windows issue that is impacting ProFile startup after a Windows updates.  We are actively working with Microsoft to get this resolved. We appreciate your patience at time and apologize for delays and problems this is causing.

I am using Windows 10 "Version 22H2 OS Build 19045 dot 3324".  I had to uninstall 2 x Windows updates, one from August 16 2023 and one from August 15 2023.  I think the upates are described here:

https://support.microsoft.com/en-us/topic/august-8-2023-kb5029649-cumulative-update-for-net-framewor...

Go to Settings ->Windows Update (on the left) then "View Update History" (lower half of the right side), then "Uninstall updates" on the "View Update History" screen.  Uninstall in reverse order and reboot after each uninstall. Do NOT uninstall multiple updates and then reboot. This worked for me.  Profile should have handled this differently.  If as the rep says they are aware and working with Microsoft why not send a blanket communication informing users of the issue?  They have customer emails so how difficult can it be?  I wasted time rebooting, then uninstalling and reinstalling Profile.  Had to call my IT guy and have him walk me through the uninstall update process.

Exactly!!!  , Right? ..  WHY they did inform us all ahead??  

I have done all that already, + ( waisted my time to figure it out) i have Paused not all other updated JUST because of Profile !  

Profile SUPPOT-  USELESS!!!!!

As I mentinoed in another post, We’re aware of a Windows issue that is impacting ProFile performance after a Windows updates. We’re actively working with Microsoft to get this resolved. We appreciate your patience at time and apologize for delays and problems this is causing. If you are having this issue of profile and you are willing to help, we  could have a microsoft engineer  and our engineers look at your computer. The problem here is that we are unable to reproduce it in on our end. Unfortunately, the issue is often resolved by itself after an update and a wait of few hours, hence its impossible to reproduce after the facts. Thats why its important that you call our helpline when it happens.

I am having the same issue. Has this been resolved yet?