As I mentinoed in another post, We’re aware of a Windows issue that is impacting ProFile performance after a Windows updates. We’re actively working with Microsoft to get this resolved. We appreciate your patience at time and apologize for delays and problems this is causing. If you are having this issue of profile and you are willing to help, we could have a microsoft engineer and our engineers look at your computer. The problem here is that we are unable to reproduce it in on our end. Unfortunately, the issue is often resolved by itself after an update and a wait of few hours, hence its impossible to reproduce after the facts. Thats why its important that you call our helpline when it happens.
