Kurt_M
QuickBooks Team

Manage Your Account

I appreciate you joining the thread, @Trenton1984.It isn't the experience we want you to have when migrating from QuickBooks Desktop to QuickBooks Online. 

 

Please know that we've escalated your case to our Help Team, and I assure you a representative will contact you within the next 1-2 business days. They can assist you in troubleshooting your inquiry to finish the migrating process.

 

After this is sorted out, I recommend checking this handy article to help you set your QBDT data in QBO: Learn what to do after you move from QuickBooks Desktop to QuickBooks Online.

 

I'm committed to providing excellent support to ensure all your data gets migrated accurately or if you have any other challenges with QuickBooks. Please don't hesitate to drop your questions and concerns in the comment section below for quicker replies. Stay safe.