Hello, We are aware of a windows issue that is impacing Profile performance after a Windows update. We are actively working with Microsoft to get this resolved. We appreciate your patience and apologize for delays and problems thjis is causing.  I will give you a call to solve your issue.

i have EXACTLY same issue.  Windows 11!!. after updates cant open it.  reinstalled windows and holding updates, so i can just open  Profile !!

hi, profile won't launch after today's windows 10 update. pls advise. thx.

Has the update been pulled? Not seeing the 2023 update available anymore on computers.

any update? thx.

We are aware of this issue. The solution is to do a clean uninstall, engineers have identified the issue and are working for a solution. In the meantime, you will need to do a clean uninstall (see this lik https://profile.intuit.ca/support/en-ca/help-article/manage-workflows/perform-clean-uninstall-profil... ) or call our helpline if you need help uninstalling. We apologize for the inconvenience.

there was an issue with the update, and the update has been removed, it will be available as soon as the issue is resolved

thx

I've V2023.0.0 downloaded at https://profile.intuit.ca/download & installed over the V2022.5.5. My F10 & shortcut icon issues are still there though.

thanks.