LeizylM
QuickBooks Team

Other Questions

I'm here to route you to the right support for further help with activation codes, Annie. 

 

I recommend contacting our Customer Care Team. They have the tools that can check your account and assist you with the activation code.

 

Here's how to reach them:

 

  1. Open QuickBooks Desktop.
  2. Go to the Help menu, then select QuickBooks Desktop Help.
  3. Click Contact Us at the bottom.
  4. Enter a brief description of your issue, then select Let's Talk.
  5. Choose a way to connect.

 

You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Desktop support.

 

Here's a guide on how you can resolve errors you'll possibly encounter when adding your product and license numbers, and activation code: Fix activation, license, and product numbers issues

 

Let me know if you need more help with your validation code or anything else. I'm always glad to help in any way I can. Have a wonderful day!