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Intuit

Contact QuickBooks Desktop support

Learn how to contact QuickBooks Desktop customer support.

Need some help with QuickBooks Desktop? We're here to help. We’ve made changes to how you connect with us. We’ll help without the long wait times. Here’s how you can reach us.

Support Hours

  • Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control.
  • For support for QuickBooks Pro and Premier, see Care Plans for QuickBooks Desktop.

Pro, Premier, Plus

  • M-F 6 AM to 6 PM
  • Saturday 6 AM to 3 PM PT

Enterprise

  • Any time, any day

QuickBooks Plus and Enterprise includes support.

How to contact customer support

  • We’ll contact you: Skip the line and no more phone trees. Leave your number and we’ll get back to you. Start from the Help menu in your product.
  • Message Us: Start a convo online with a QuickBooks expert. You can do this right from QuickBooks Desktop, or from our support site.

QuickBooks Desktop (Windows)

How to get a call or chat from us

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

Phone support may be limited due to volume.

How to message us outside of the product

If you can't get into your product, we can still help. You can Message us to chat online with a QuickBooks expert.

Need help getting in touch?

Don't worry, we're still here to help. Here's what you can do if something isn't working quite right.

Don’t see the option to contact us in the Help menu?

No problem, you just need to update your version of QuickBooks Desktop. This is free and should just take a few minutes and an internet connection.

 

 

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Solved
Best answer February 28, 2019

Best Answers
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Community Manager

Contact QuickBooks Desktop support

Alternatively, you can also Contact Us from within the program.

 

View solution in original post

1 Comment
Highlighted
Community Manager

Contact QuickBooks Desktop support

Alternatively, you can also Contact Us from within the program.

 

View solution in original post

Need to get in touch?

Contact us