GraceC
QuickBooks Team

Other Questions

Hello there, @GLS.

 

I'm glad to help you with your concern about license sync issues in QuickBooks Desktop.

 

From the information you've provided, it looks like you had multiple computers in the same server. This might be the reason for giving the error when syncing the license data. 

 

However, if you're trying to find your license number in your QuickBooks Desktop (QBDT) account, you can press F2 on your keyboard. Or you can also visit the Customer Account Management Portal (CAMPS) to get your product and license number from there as long as you registered your product.

 

Please see the screenshot below:
Capture 123 456.PNG

 

Don't hesitate to add a comment below if you have any other concerns, we're always here to help. Have a good day!