Other Questions
Hello, Trevor.
I'm more than happy to assist you open your Enterprise company file. I'd also like to clarify regarding the availability of the versions.
We're unable to open Enterprise company files in Pro or Premier versions. We don't have QuickBooks Enterprise for UK. Although, you can get the US and International versions (available from resellers).
Did you download the US version for Enterprise 14.0? If so, you can get the trial here: Download a trial of QuickBooks Desktop.
In case you're using the reseller's copy, you'll want to use an updated or supported version to open the file. You can contact their support or store to ask for one.
If you're still unable to open the company file, you can contact our support. They can use their tools to help you open it. Here's how:
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click the Contact us link.
- In the Contact us window, choose a topic like Solving Issues & Error Messages.
- Scroll down and choose how you want to reach us.
You can also find our contact details here if you can't access the Help menu.
After accessing the company file, you can check these articles to help you export your data:
- Export lists from the old company file into a new data file
- Import and export data in QuickBooks Desktop
You might also want to uninstall the Premier copy if you don't need it. You can follow step three in this article here.
I'll be here if you have other questions regarding QuickBooks Desktop. I am also willing to listen if you have follow-up concerns regarding the process.
