LieraMarie_A
QuickBooks Team

Other questions

Hi there, Betsy. Allow me to chime in and share additional information.

 

It would be a great idea to try on a different trial version. However, the only available trial we have is for the recent version. You may search online for the older.

Furthermore, you can check out this article if ever you stumble into any installation issues: Fix QBDT install errors.

 

We'd greatly appreciate it if you could provide us some updates after trying out the steps above. QuickBooks will always have your back, @BetsySal.