I got your back, @jperry-bartel-gm. I want to ensure you'll be able to fix the number sequence of your invoices in QuickBooks Desktop (QBDT).
In the meantime, let's first ensure that your QBDT program is updated to the latest release. This is to ensure you have the latest components and fixes. Here's how:
- Select the Help menu and click Update QuickBooks Desktop.
- Next, select Update Now and choose Get Updates.
- Once the update finishes, close and reopen QuickBooks.
- If prompted to install the update, click Yes.
- When done, restart your computer.
You can also let the program perform automatic updates. For detailed steps, please read this article: Update QuickBooks Desktop to the latest release.
After that, attempt to create an invoice again and check if you can now see the correct number sequence without the -REV characters.
If the same thing happens, I suggest utilizing the Rebuild Data tool to resolve any data integrity issues within your file. Once done, create an invoice again.
Once everything is fine, your next step is to process customer payments for their invoices. To get started, check out this link: Take and process payments in QuickBooks Desktop.
Don't hesitate to get back here if you have any other concerns about managing your invoices in QBDT. Have a good one and keep safe.
