Thank you for the details, ASTBSTN.
Since you're done with all the steps that we can advise from here, especially reinstalling the app, I recommend contacting our QBO Support team. This way, they can use more tools to check your account further.
- Open the QBO app on your mobile phone.
- Go to the question mark icon (?).
- Select Help and Support.
- Click the Contact Us button below.
- Enter your issue in the box below the prompt question What can we help you with?
- Tap Continue.
If you have any other concerns about the mobile app, feel free to go back to this thread. Take care and have a good one!
