Carneil_C
QuickBooks Team

Other questions

Hello, @sayatk

 

I can imagine the hurdle you've been through when trying to find a possible fix to your display issues with your Windows display settings. I'll chime in and lay down a few insights to help.

 

If the issue persists after changing your display and view settings on your QuickBooks Desktop and adjusting the Windows screen resolution to 1600 x 900 or 1920 X 1080, as mentioned by cbcavnar above, I recommend contacting our Customer Care Team Support again. 

 

I understand you've already contacted them, but they have tools for a screen-sharing session to investigate this matter further. I'll show you how:

 

  1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Click Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. Choose a way to connect.

 

For more tips on fixing display queries, check out this guide: Fix screen issues in QuickBooks Desktop 

 

Here's a handy resource for you to visit as your reference for future QBDT tasks: QuickBooks Desktop help articles. 

 

Click the Reply button if you need more help managing your preferences. I'll do everything I can to help here in the Community.