Thanks for joining this thread, on-in-2. I appreciate your detailed information.
Since invoices aren't showing up in QuickBooks, I'd recommend trying to access the Invoices screen with a web browser while in incognito mode.
Here's how to access incognito mode in some of the most commonly used web browsers:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Option + P
Another thing you can try is accessing your books with our QuickBooks desktop app for Windows and/or Mac and seeing if the invoices display.
Here's direct download links for both:
I've also included a detailed resource about working with invoices which may come in handy moving forward: Create & manage invoices
Please don't hesitate to send a reply if there's any questions or additional information you'd like to provide.
