Learn how to create and send invoices in QuickBooks Online.
If you plan to get paid in the future for products and services you sell, send your customers an invoice. You can simply add the product or service you’re selling to an invoice and email it to your customer.
We’ll show you how to create new invoices and show you how to review open invoices. We’ll also give you info on how customers can pay their invoices online if you have QuickBooks payments, or how to handle things if you use an external payment processing platform.
|QuickBooks estimates and invoices are improving! Your workflow for estimates and invoices will look different depending on whether you have the old or the new version of estimates and invoices.|
Learn more about the new estimates and invoices.
Step 1: Create and send an invoice
Step 2: Review open invoices
QuickBooks puts open unpaid invoices into your accounts receivable account. You'll see this account on your Balance Sheet and other financial reports.
Here’s a few common statuses that you might see:
- Open: You haven’t emailed the invoice yet.
- Open (Sent): You’ve emailed the invoice to the customer.
- Open (Viewed): Your customer opened the invoice.
- Paid: Your customer paid the invoice.
- Overdue: The invoice is past due and isn’t paid yet.
- Overdue (Viewed): Your customer opened but didn’t pay the past due invoice.
- Delivery issue: Invoice was undelivered. Check the email address and resend.
- Voided: The invoice was voided in QuickBooks.
You can also go to the Customers tab and open a customer's profile to see their invoices.
Need to notify customers about upcoming invoice due dates? Here's how to send them a reminder message.
Step 3: Receive payments for invoices
If you use QuickBooks Payments, customers can pay their invoices directly by credit card or ACH transfer. We process and handle everything for you. When you get paid, QuickBooks puts transactions into the correct accounts.
If you use an external platform to process payments, you can keep track of those payments in QuickBooks. Learn more about how to record invoice payments manually.