Hello everyone.
I understand the importance of resolving this issue urgently. I'm here to provide you with an update.
Our engineers are still investigating the issue and working to find a permanent solution. In the meantime, I suggest that you contact our Customer Support Team. They will add you to the list of affected users and notify you via email once the issue is resolved.
To reach out to our Customer Support, please follow these steps:
- Go to the Help icon to connect to a live support agent.
- Choose the Search tab and click on the Contact Us button.
- Select a topic for your concern in the What can we help you with? section.
- You'll now be provided options on how to connect to our Customer Support.
You can check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
If you're having trouble generating 1099s for contractors, you can refer to this article that addresses common issues and provides step-by-step instructions on how to troubleshoot missing or incorrect contractors: Troubleshoot missing contractors or wrong amounts on 1099s.
In case you need to make corrections or amendments to your 1099-NEC or 1099-MISC forms, you can check out this article that suggests different solutions depending on whether the forms have already been filed or are still in the process of being created: Correct or change 1099s in QuickBooks.
I'm always here if you need more help with your 1099s. Just let me know by leaving a reply below. Keep safe, and have a wonderful day!
