I can see the urgency to fix this quickly, Finn.
It's possible that you're unable to email several transactions because the pop-up windows are being blocked. This could be due to a browser issue. To fix this, we need to perform some basic troubleshooting steps. The specific steps may vary depending on the browser you're using.
To check pop-up blockers for Firefox, here's how:
- Open Firefox, select Menu ≡, then select Settings.
- Under Privacy and Security, Scroll down to Permissions.
- Go to the Block pop-up windows uncheck the box, or select Exceptions and add qbo.intuit.com as an exception by clicking on Allow.
- Select Save Changes.
- Once adjusted, sign out, close Firefox, reopen it, and sign back in.
- Try accomplishing the task you were blocked from before.
For Google Chrome:
- Open Chrome, look for More, then select Settings.
- Select Advanced.
- Under Privacy and security, select Content settings.
- Select Pop-ups and redirects.
- Switch the setting to Allowed or Blocked.
- (Optional) If you prefer to keep pop-ups blocked, add an exception for QuickBooks Online instead:
- To the right of Allow, select Add.
- Enter qbo.intuit.com.
- Select Add.
For Safari:
- Select Safari, then select Preferences.
- Select Security.
- Uncheck the Block pop-up windows box to enable pop-ups.
Once everything's settle, you can browse through this article in case you need assistance managing transactions: Enter Batch Transactions.
If you still have further queries about sending an email to your customers or anything else about QuickBooks, don't hesitate to let us know by leaving a comment below. We're always here at any time. Stay safe.
